Web Survey Bibliography
Title The Effect of Respondent Commitment and Tailored Fe edback on Response Quality in an Online Survey
Author Cibelli Hibben, K.; Conrad, F. G.
Year 2016
Access date 03.06.2016
Abstract
To the extent that inaccurate or poor quality survey responses is due to insufficient effort by respondents, it might help to obtain a direct commitment from the respondent to be diligent in completing the task and to provide feedback “tailored” to the respondent’s effort on the response process. Charles Cannell and his associates pioneered these techniques in the late 1970s in face-to-face health-related interviews and the results were promising: The quality of reporting on response tasks designed to be demanding in terms of recall, cognitive effort or self-disclosure increased when they asked respondents to commit to providing complete and accurate information and instructed interviewers to provide feedback on the adequacy of answers (Miller & Cannell, 1977, 1982; Oksenberg, Vinokur, & Cannell, 1977a; Oksenberg et al., 1977b;Vinokur, Oksenberg, & Cannell, 1977). The current study examines the effects of respondent commitment and tailored feedback on the accuracy of reported medical visits in an online survey of parents regarding their child’s medical care. The accuracy of responses to several health service utilization questions will be directly validated against medical records from the University of Michigan Health Service – previous studies evaluating commitment and tailored feedback have only used indirect measures of accuracy. The study also examines the effect of respondent commitment and tailored feedback on socially desirable reporting, satisficing, respondent-reported record check, and debriefing questions. It also uniquely assesses the potential benefit of combining these strategies and their effectiveness applied to a web survey. Applying these techniques,which were developed for interviewer-administered interviews, to an online – and therefore interactive– survey promises to promote thoughtful answers in a new generation of survey data collection.
Access/Direct link Conference Homepage (abstract)
Year of publication2016
Bibliographic typeConferences, workshops, tutorials, presentations
Web survey bibliography (4086)
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- Characterizing Satisficers in Web Surveys Using Paradata to Target Interventions; 2016; Vetting, S. S.; Horwitz, R.; Bray, R.; Hernandez Vivier, A.; Tancreto, J.; Reiser, C.
- A Closer Look at Response Time Outliers in Online S urveys Using Paradata Survey Focus ; 2016; Schlosser, S.; Hoehne, J. K.
- Exploring Mode Effects Between Smartphone and Perso nal Computer Mode of Administration of a National...; 2016; Fahrney Wiant, K.; Richards, A.; Zimmer, S.; Mayclin, D.
- Response Order Effects on a Web Survey of Nurse Pra ctitioners ; 2016; Quintana, G.; Riley, L. E.
- Using Paradata to Identify Questions with High Resp ondent Burden for Improvement in Future Surveys ; 2016; Powell, R.Richards, A.Yu, S.Brackbill, R.
- Investigating Cognitive Effort of Response Formats in Web Surveys using Paradata ; 2016; Hoehne, J. K.; Schlosser, S.; Krebs, D.
- Assessing the Effects and Effectiveness of Attention-check Questions in Web Surveys: Evidence From a...; 2016; Vannette, D.
- Conducting Survey Experiments Using an Online Labor Market ; 2016; Fowler, S.; Willis, G. B.; Moser, R. P.; Townsend, R. L. M.; Maitland, A.; Sun, H.; Ferrer, R.; Berrigan...
- Mode Effect on Racial Sensitive Questions between W eb and Computer-assisted Self-interview ; 2016; Liu, M.; Wang, Y.; Lepkowski, J. M.
- A Test of Web/PAPI Protocols and Incentives for the Residential Energy Consumption Survey ; 2016; Biemer, P. P.; Murphy, J.; Zimmer, S.; Berry, J.; Lewis, K.; Shaofen, D.
- Mode Effects in American Trends Panel: Bayesian Analysis of a Cross-classified Item-person Mixed Model...; 2016; Gill, Je.; Kolenikov, S.; McGeeney, K.
- Mobile Device Use in Web Surveys Among College Students: Predictors and Consequences for Data Quality...; 2016; Beach, S.; Musa, D.; Strotmeyer, S.; Schlarb, J.
- Mode Effects on Subjective Well-being Research: Do they Affect Regression Coefficients? ; 2016; Sanchez Tome, R.; Roberts, C.; Staehli, M. E.; Joye, D.
- Effects of an Initial Offering of Multiple Survey Response Options on Response Rates; 2016; Steele, E. A.; Marlar, J.; Allen, L.; Kanitkar, K. N.
- How to Invite? Methods for Increasing Internet Surv ey Response Rate ; 2016; Huang, A. R.; Noel, H.; Hargraves, L.
- The Mobile Web Only Population: Socio-demographic Characteristics and Potential Bias ; 2016; Fuchs, M.; Metzler, A.
- Unintentional Mobile Respondents in Official Statis tics and Their Effect on Data Quality ; 2016; Bakker, J.
- Evaluating a Modular Design Approach to Collecting Survey Data Using Text Messages ; 2016; West, B. T.; Ghimire, D.; Axinn, W.
- Testing Web-Based Survey Measures of Gender Identity and Sexual Orientation Using Mark-All-That-Apply...; 2016; Brenner, P.; Bulgar - Medina, J.
- Mode and Eligibility Rates in a Dual-mode Web and Mail Survey ; 2016; Ventura, I.; Bilgen, I.; Stern, M. J.
- The Impact of Response Scale Direction on Survey Responses in a Mixed-mode Survey ; 2016; Hu, M.; Yan, T.; Keusch, F.
- Examining Trends in the Presence of Survey Mode Effects ; 2016; Hisako Kitada, H.; Lesser, V. M.
- Best Practice Instrument & Communications Evaluation: An Examination of the NSCH Redesign ; 2016; Higgins, W. B.; Welch, R.; Tortora, R. D.; Vladutiu, C. J.
- The Effect of Respondent Commitment and Tailored Fe edback on Response Quality in an Online Survey ; 2016; Cibelli Hibben, K.; Conrad, F. G.
- Effectiveness of Messaging to Encourage Response to the ACS ; 2016; Fulton, J.; Hunter Childs, J. E.; Morales, G.
- Reaching the Mobile Generation: Reducing Web Survey Non-response through SMS Reminders ; 2016; Kanitkar, K. N.; Marlar, J.
- The Effect of Using Text Messages for Survey Invitations and Reminders ; 2016; McGeeney, K.; Yan, H. Y.
- "Don't be Afraid ... We're Researchers!": The Impact of Informal Contact Language...; 2016; Foster, K. N.; Hagemeier, N. E.; Alamain, A. A.; Pack, R.; Sevak, R. J.
- Does Embedding a Survey Question in the Survey Invi tation E-mail Affect Response Rates? Evidence from...; 2016; Vannette, D.
- Mode Effects in Electoral Polls: A Comparative Perspective ; 2016; Durand, C.
- Safety First: Ensuring the Anonymity and Privacy of Iranian Panellists’ While Creating Iran...; 2016; Farmanesh, A.; Mohseni, E.
- Novel Methodology for Reaching a Statewide Represen tative Sample of Youth Ages 12-18 ; 2016; Freedner-Maguire, N.; ZuWallack, R. S.
- Communication Channels that Predict and Mediate Self-response ; 2016; Walejko, G. K.
- Encouraging Online Response among Hard-to-Survey Po pulations: Digital Advertising and Influencer Calls...; 2016; Bates, N.; Virgile, M.
- ...; 2016; Mccaffrey, K. M.; Otmany, J.; Hagedorn, S.
- Simulating a Census Environment to Test Online Self -response ; 2016; Vines, M.
- Using a Response Propensity Model to Allocate Non-c ontingent Incentives in a Web Panel ; 2016; Masterton, M.
- Promoting Participation in Web Surveys; 2016; Hupp, A.; Chan, W.
- Does Asking for Linkage Consent in the Beginning of the Questionnaire Affect Respondents' Answers...; 2016; Haas, G. C.; Eckman, S.
- Implications of Response Device Type for Sensitive Web Surveys: Examining Data Quality and Respondent...; 2016; C.; Richards, A.; C.; Peterson, K.; Smith, A. C.
- Influence of Multiple Factors on Response Rate; 2016; Chaney,B.H.; Chaney, B. H.; Kindlon, A.
- What’s Your Number? Evaluating the Success of Telep hone Number Acquisition Via Record Match,...; 2016; Linville, J. C.; Carley- R.; Carley- R.; Grant, D. B.; Carley- R.; Jans, M.; Carley- R.; Park, R.; Becker...
- Tracking the Representativeness of an Online Panel Over Time ; 2016; Klausch, L. T.; Scherpenzeel, A.
- Can Using a Mixed Mode Approach Improve the Representativeness and Data Quality in Panel Surveys?; 2016; Stern, M. J.
- Surveying American Indian and Alaska Native Parents : Identifying Characteristics of Survey Mode Preference...; 2016; Feeney, K.; Masters, F.
- The Impact of Scale Direction, Alignment and Length on Responses to Rating Scale Questions in a Web...; 2016; Keusch, F.; Liu, M.; Yan, T.
- Pre-election Surveys Using a Multi-modal Interviewing Strategy ; 2016; Redman, J.; Thompson, Sc.; Yost, B.
- Methods for Detecting Telescoping Error in a Cross- sectional Web Design Survey ; 2016; Shook-Sa, B. E.; Berzofsky, M.; Peterson, K.; Lindquist, C.; Krebs, C.
- Introduction Breakoffs, Questionnaire Breakoffs and Web Questionnaire Length: A Metastudy ; 2016; Cehovin, G.; Vehovar, V.