Web Survey Bibliography
Generally, the best way to get someone's opinion is simply to ask for it. Surveying customers has been a longtime business strategy, but now customer service and employee surveys have moved online. Online survey software has lessened much of the energy spent on surveys by putting all the tools in one place. Online surveys are not without challenges, however. Companies don't always have their clients' e-mail addresses, and even when they do, their requests for information are sometimes mistaken for spam. More importantly, experts warn that the most significant consideration when creating an online survey is content.
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Web survey bibliography - 2005 (76)
- Compilation of Composite Satisfaction Index in User Satisfaction Survey; 2005; Sam Min, K., Park, Ju.
- Unintended Consequences of Incentive Induced Response Rate Differences; 2005; Pope, D., Crawford, S. D., Johnson, E. O., McCabe, S. E.
- Mode Effects in Customer Satisfaction Measurement; 2005; Steiger, D. M., Keil, L., Gaertner, G.
- From Crayons to Computers: The Evolution of Computer use in Redistricting; 2005; Altman, M., MacDonald, K., McDonald, M.
- Survey Measures of Web-Oriented Digital Literacy; 2005; Hargittai, E.
- Vote Over-Reporting: Testing the Social Desirability Hypothesis in Telephone and Internet Surveys; 2005; Holbrook, A. L., Krosnick, J. A.
- Using the Web to Survey College Students: Institutional Characteristics That Influence Survey Quality...; 2005; Crawford, S. D., McCabe, S. E., Inkelas, K. K.
- Visual Context Effects in Web Surveys; 2005; Couper, M. P., Conrad, F. G., Tourangeau, R.
- The Labelling Game: A Conceptual Exploration of Deviance on the Internet; 2005; Denegri-Knott, J., Taylor, J.
- Comparing Check-All and Forced-Choice Question Formats in Web Surveys: The Role of Satisficing, Depth...; 2005; Smyth, J. D., Dillman, D. A., Christian, L. M., Stern, M. J.
- Data Collection Mode Effects Controlling for Sample Origins in a Panel Study: Telephone versus Internet...; 2005; Dennis, J. M., Chatt, C., de Rouvray, C., Pulliam, P.
- An Empirical Evaluation of Three Web Survey Design Principles; 2005; Healey, B., Macpherson, T., Kuijten, B.
- In my opinion; 2005; Haley, F.
- Eight tips offer best practices for online MR; 2005; Kottler, R. E.
- Get the most from Net-based panel research; 2005; Philpott, G.
- Evaluation of Noise-Induced Hearing Loss in Young People Using a Web-Based Survey Technique.; 2005; Chung, J. H., des Roches, C. M., Meunier, J., Eavey, R. D.
- Demands on web survey tools for epidemiological research; 2005; Baelter, O., Baelter, K.
- The Quality of Ego-Centered Network Data: A comparison of online versus offline data collection; 2005; Snijders, C., Matzat, U.
- Meta-Analyses on Contingent versus Unconditional Incentives; 2005; Goeritz, A.
- Internet-administered adolescent health questionnaires compared with a paper version in a randomized...; 2005; Mangunkusumo, R. T., Moorman, P. W., van den Bergh, H., Ruiter, A. E., Van Der Lei, J., de Koning, H...
- Online-Research: Markt- und Sozialforschung mit dem Internet; 2005; Welker, M., Werner, A., Scholz, J.
- Mode effects for collecting alcohol and tobacco data among 3rd and 4th grade students: A randomized...; 2005; McCabe, S. E., Boyd, C. J., Young, A., Crawford, S. D., Pope, D.
- Exploring users' attitudes and intentions toward the web as a survey tool; 2005; Huang, H.-M., Liaw, S. S.
- Web Surveys for Electronic Commerce: A Review of the Literature; 2004; Huang, H.-M., Liaw, S. S.
- Comparison of web and mail surveys in collecting illicit drug use data: a randomized experiment; 2004; McCabe, S. E.
- Use and non-use of clarification features in web surveys; 2003; Tourangeau, R., P., Couper, M. P., Conrad, F. G., Baker, R. P.